{"id":57036,"date":"2023-03-14T14:13:50","date_gmt":"2023-03-14T21:13:50","guid":{"rendered":"https:\/\/lapost.us\/?p=57036"},"modified":"2023-03-14T14:13:50","modified_gmt":"2023-03-14T21:13:50","slug":"serial-filers-sf-businesses-still-vulnerable-to-fraudulent-ada-lawsuits","status":"publish","type":"post","link":"https:\/\/lapost.us\/?p=57036","title":{"rendered":"\u2018Serial Filers\u2019 \u2014 SF Businesses Still Vulnerable to Fraudulent ADA Lawsuits"},"content":{"rendered":"<div class=\"td_block_wrap tdb_single_author tdi_66 td-pb-border-top td_block_template_1 tdb-post-meta\" data-td-block-uid=\"tdi_66\">\n<div class=\"tdb-block-inner td-fix-index\">\n<div class=\"tdb-author-name-wrap\"><span class=\"tdb-author-by\">By<\/span><a class=\"tdb-author-name\" href=\"https:\/\/ethnicmediaservices.org\/author\/selen-ozturk\/\">Selen Ozturk<\/a><\/div>\n<\/div>\n<\/div>\n<div class=\"td_block_wrap tdb_single_date tdi_67 td-pb-border-top td_block_template_1 tdb-post-meta\" data-td-block-uid=\"tdi_67\">\n<div class=\"tdb-block-inner td-fix-index\"><time class=\"entry-date updated td-module-date\" datetime=\"2023-03-14T09:35:16-07:00\">Mar 14, 2023<\/time><\/div>\n<\/div>\n<div class=\"td_block_wrap tdb_single_subtitle tdi_68 td-pb-border-top td_block_template_1\" data-td-block-uid=\"tdi_68\">\n<div class=\"tdb-block-inner td-fix-index\">\n<p>Business owners in San Francisco say they remain vulnerable to fraudulent ADA lawsuits which have targeted more than 35,000 businesses statewide.<\/p>\n<\/div>\n<\/div>\n<div class=\"td_block_wrap tdb_single_featured_image tdi_69 tdb-content-horiz-left td-pb-border-top td_block_template_1\" data-td-block-uid=\"tdi_69\">\n<div class=\"tdb-block-inner td-fix-index\"><img loading=\"lazy\" decoding=\"async\" class=\"entry-thumb td-animation-stack-type0-2\" title=\"blue danube\" src=\"https:\/\/ethnicmediaservices.org\/wp-content\/uploads\/2023\/03\/blue-danube.jpeg\" sizes=\"auto, (max-width: 1200px) 100vw, 1200px\" srcset=\"https:\/\/ethnicmediaservices.org\/wp-content\/uploads\/2023\/03\/blue-danube.jpeg 1200w, https:\/\/ethnicmediaservices.org\/wp-content\/uploads\/2023\/03\/blue-danube-300x200.jpeg 300w, https:\/\/ethnicmediaservices.org\/wp-content\/uploads\/2023\/03\/blue-danube-1024x683.jpeg 1024w, https:\/\/ethnicmediaservices.org\/wp-content\/uploads\/2023\/03\/blue-danube-768x512.jpeg 768w, https:\/\/ethnicmediaservices.org\/wp-content\/uploads\/2023\/03\/blue-danube-150x100.jpeg 150w, https:\/\/ethnicmediaservices.org\/wp-content\/uploads\/2023\/03\/blue-danube-696x464.jpeg 696w, https:\/\/ethnicmediaservices.org\/wp-content\/uploads\/2023\/03\/blue-danube-1068x712.jpeg 1068w\" alt=\"\" width=\"1200\" height=\"800\" \/><\/div>\n<\/div>\n<div class=\"td_block_wrap tdb_single_content tdi_70 td-pb-border-top td_block_template_1 td-post-content tagdiv-type\" data-td-block-uid=\"tdi_70\">\n<div class=\"tdb-block-inner td-fix-index\">\n<p>Last April, the San Francisco and Los Angeles District Attorneys sued San Diego law firm Potter Handy, LLC for filing allegedly fraudulent disability lawsuits with over 300 businessowners in SF and over 36,397 businessowners statewide since 2010.<\/p>\n<p>Since SF Superior Court Judge Curtis Karnow\u00a0<a href=\"https:\/\/www.sfgate.com\/news\/bayarea\/article\/Da-s-Lawsuit-Against-Potter-Handy-Law-Firm-17408200.php\">dismissed the DA suit<\/a>\u00a0last August, however, nothing has changed to protect these businessowners from being fraudulently sued for millions more.<\/p>\n<p>At least 20 businesses in the Inner Richmond neighborhood and over 100 in Chinatown were sued by Potter Handy around mid-2021 to mid-2022. Many of these businesses\u00a0<a href=\"https:\/\/www.sfexaminer.com\/news\/district-attorney-pursues-lawsuit-against-fraudulent-disability-access-claims\/article_7562c569-a7aa-5431-9c57-a1debe3cd4e6.html\">were not even certified as ADA compliant<\/a>, or were sued over violations they could not possibly have committed.<\/p>\n<p>For example, Amanda Yan \u2014 owner of Hon\u2019s Wun-Tun House on Kearny Street in Chinatown \u2014 was sued in April 2021 for serving food at outdoor tables too low for wheelchairs, at a time when she only served takeout.<\/p>\n<h2>Targeting immigrant and minority owned businesses<\/h2>\n<p>To gain quick settlements of $10,000-$20,000, the law firm particularly pressured businesses owned by immigrants and minorities unable to afford legal defense. Under the\u00a0<a href=\"https:\/\/www.courthousenews.com\/wp-content\/uploads\/2022\/04\/People-v.-Potter-Handy.pdf\">joint DA lawsuit<\/a>, the firm would have had to pay over $30 million to refund settlements made in the Northern District of California alone, by conservative estimates.<\/p>\n<p>Filed by former SF District Attorney Chesa Boudin and George Gasc\u00f3n of LA, the 58-page document stated that over 800 federal cases statewide were filed by Potter Handy plaintiff Orlando Garcia; over 1,700 by Brian Whitaker; and thousands more by other \u201cSerial Filers\u201d \u2014 chiefly Scott Johnson, who filed over 4,000 since 2010.<\/p>\n<p>Given that this averages to a case daily for 11 years, the DAs alleged that \u201cit is literally impossible for the Serial Filers to have personally encountered each listed barrier, let alone to intend to return to hundreds of businesses located hundreds of miles away from their homes .\u201d<\/p>\n<p>A Potter Handy attorney\u00a0<a href=\"https:\/\/localnewsmatters.org\/2022\/04\/18\/sf-la-district-attorneys-accuse-san-diego-law-firm-of-shaking-down-small-business-owners\/\">accused the DAs<\/a>\u00a0of exploiting the situation while they both faced recall threats. In his dismissal, Judge Karnow said that California\u2019s \u201clitigation privilege\u201d covered the firm, \u201cirrespective of the maliciousness or untruthfulness.\u201d<\/p>\n<p>Morgan Mapes \u2014 president of the Clement Street Merchants Association; secretary of the citywide Council of District Merchants Associations; and owner of Clement Street vintage shop Golden Hour \u2014 had her shop sued by Garcia for $40,000 in November 2021.<\/p>\n<p>Mapes said Garcia \u201cwas quadriplegic with cerebral palsy. All pictures and information were scrubbed from the internet. About seven months later we settled for $20,000, maybe $25,000 with lawyer\u2019s fees \u2026 We were holding on by a thread already, coming out of the pandemic.\u201d<\/p>\n<h2>ADA compliance<\/h2>\n<p>The Potter Handy suits were filed under the Americans with Disabilities Act, which protects disabled people from discrimination, including prevention of access to publicly open facilities. Passed under George H.W. Bush in 1990, no agency (and no new tax) was created for the act; per Congress, ADA enforcement remained with individuals \u201c<a href=\"https:\/\/www.law.com\/thelegalintelligencer\/almID\/1202629188702\/\">acting as private attorneys general<\/a>\u201d and imposed no financial penalty for violations, only injunctive relief.<\/p>\n<p>However, Potter Handy often paired its federal claims with state claims under California\u2019s 1959 Unruh Civil Rights Act, which prohibits disability-based discrimination\u00a0<em>and<\/em>\u00a0allows plaintiffs to sue for a minimum of $4,000 per violation.<\/p>\n<p>\u201cYou can\u2019t have a city with infrastructure built before these civil laws were put into place and expect tenants to bear the weight,\u201d said Mapes. \u201cI think it should be common practice for landlords to take more infrastructural responsibility. If I put in a table that\u2019s too tall or my fitting rooms aren\u2019t up to code, that\u2019s on me, but stairs or an entry ramp on the landlord.\u201d<\/p>\n<p>\u201cThe city needs to subsidize some accessibility costs,\u201d she said. \u201cAs a queer black woman, it\u2019s a prickly situation rallying against a civil rights issue, but this seems extortive. The vast majority of these businesses are minority-owned.\u201d<\/p>\n<h2>\u2018They\u2019ll keep suing\u2019<\/h2>\n<p>Jimmy Hsu, who owns four businesses on Clement Street by Fourth Avenue \u2014 The Wishing Well Workshop (with his partner Jake Savas); So Fresh So Clean Laundry; Kinship Salon &amp; Barber (with his wife); and Blue Danube Coffee House \u2014 had his salon and cafe sued.<\/p>\n<p>Hsu said \u201cBrian Whitaker complained that the salon\u2019s doorknob was ADA noncompliant. I don\u2019t even have a doorknob, it\u2019s a push door! I split that $10,000 settlement with my landlord since they sued him too. I paid $10,000 myself with the cafe; they said our moveable A-frame sign was blocking the door. I posted handicap inspection signs on my businesses because they tried to sue all four and settle for $4,000 each.\u201d<\/p>\n<p>Another store on his block, Home Hardware True Value, nearly closed when they were sued in 2022 for closely-packed aisles that were impossible to properly widen.<\/p>\n<p>\u201cI had to tell to hire a lawyer,\u201d said Hsu. \u201cIt\u2019s the only deterrent you have, otherwise they\u2019ll keep suing. I\u2019m an Asian immigrant too \u2014 most of the mom \u2018n\u2019 pops here are run by those without the time or resources to defend themselves, so they settle.\u201d<\/p>\n<p>Nor did this pattern begin, for Hsu, with Potter Handy. In 2005,\u00a0<a href=\"https:\/\/archive.calbar.ca.gov\/archive\/Archive.aspx?articleId=94653&amp;categoryId=94594&amp;month=1&amp;year=2009\">Patrick Connally<\/a>\u00a0\u2014 a disabled man who was president of San Rafael-based nonprofit DREES (Disability Rights, Enforcement, Education, Services) and, later,\u00a0<a href=\"https:\/\/scholarlycommons.pacific.edu\/cgi\/viewcontent.cgi?article=1047&amp;context=mlr\">a KUSF radio host<\/a>\u00a0\u2014 threatened to sue Blue Danube for bathroom violations.<\/p>\n<p>\u201cThat building was built in 1934,\u201d said Hsu. \u201cI did all I could with my money and space \u2014 door adjustments, handlebars \u2014 and paid an attorney to use his letterhead for a reply thanking .\u201d<\/p>\n<p>Hsu said \u201cI think the city, state, or federal government should have some oversight body to disbar these firms from making so many fraudulent accusations. If you settle with 100 stores in Chinatown for a low $10,000, you make a clean million. What\u2019s the downside?\u201d<\/p>\n<p>While this wave of fraudulent lawsuits remains unresolved, SF small businessowners already face another.<\/p>\n<p>Between last November and February 23,\u00a0<a href=\"https:\/\/sfstandard.com\/business\/sf-businesses-targeted-by-anonymous-complaints-could-get-city-help\/\">179 businesses<\/a>\u00a0received Department of Building Inspection complaints \u2014 particularly minority-owned shops in Chinatown, the Tenderloin, and the Inner Richmond, including Mapes\u2019 Golden Hour \u2014 regarding unpermitted awnings or storefront gates. Over that period the previous year, five complaints were filed.<\/p>\n<p>Mayor Breed has been working with the Board of Supervisors to write a law which would deprioritize non-urgent enforcement and create an amnesty program for awning owners who don\u2019t have a permit, which can cost up to $3,000.<\/p>\n<p>Nevertheless, Hsu remains skeptical: \u201cThe fault\u2019s with a judicial system that allows this greed, but it\u2019s just part of running a business in San Francisco now, isn\u2019t it?\u201d<\/p>\n<p><em>Above: The Blue Danube Cafe in San Francisco was one of hundreds of businesses hit by fraudulent ADA lawsuits last year.<\/em><\/p>\n<\/div>\n<\/div>\n<div class=\"wpb_wrapper td_block_separator td_block_wrap vc_separator tdi_74  td_separator_solid td_separator_center\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>BySelen Ozturk Mar 14, 2023 Business&#46;&#46;&#46;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"class_list":["post-57036","post","type-post","status-publish","format-standard","hentry","category-ca-local"],"_links":{"self":[{"href":"https:\/\/lapost.us\/index.php?rest_route=\/wp\/v2\/posts\/57036","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lapost.us\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lapost.us\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lapost.us\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lapost.us\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=57036"}],"version-history":[{"count":1,"href":"https:\/\/lapost.us\/index.php?rest_route=\/wp\/v2\/posts\/57036\/revisions"}],"predecessor-version":[{"id":57037,"href":"https:\/\/lapost.us\/index.php?rest_route=\/wp\/v2\/posts\/57036\/revisions\/57037"}],"wp:attachment":[{"href":"https:\/\/lapost.us\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=57036"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lapost.us\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=57036"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lapost.us\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=57036"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}