{"id":72251,"date":"2025-04-24T13:50:59","date_gmt":"2025-04-24T20:50:59","guid":{"rendered":"https:\/\/lapost.us\/?p=72251"},"modified":"2025-04-24T13:50:59","modified_gmt":"2025-04-24T20:50:59","slug":"superior-court-of-los-angeles-county-unveils-results-from-first-ever-poll-gauging-los-angeles-county-residents-trust-confidence-and-satisfaction-in-their-local-court","status":"publish","type":"post","link":"https:\/\/lapost.us\/?p=72251","title":{"rendered":"SUPERIOR COURT OF LOS ANGELES COUNTY UNVEILS RESULTS FROM FIRST-EVER POLL GAUGING LOS ANGELES COUNTY RESIDENTS\u2019 TRUST, CONFIDENCE AND SATISFACTION IN THEIR LOCAL COURT"},"content":{"rendered":"<h5 style=\"text-align: center;\"><b><i><span lang=\"EN\">Survey Results Reveal Higher Trust in the Superior Court of Los Angeles County Relative to Other Government Institutions; Court Must Improve on Innovative Ways to Deliver Access to Justice and Instill Trust and Confidence with Specific Constituencies\u00a0<\/span><\/i><\/b><\/h5>\n<p>The Superior Court of Los Angeles County (Court) has released findings from its first-ever county-wide poll measuring public perception of the Court, Presiding Judge Sergio C. Tapia II announced today.<\/p>\n<p>Conducted in February 2025 among a representative sample of Los Angeles County residents, the poll reveals strong public trust in the Court, surpassing that of other government institutions. Respondents also expressed positive views on access to justice and fairness within the Court system. Notably, there was broad support for the Court\u2019s recent initiatives, including reforms to the cash bail system through the\u00a0<a href=\"https:\/\/click.communications.lacourt.org\/?qs=7e38c2a51e6f54d96c45f79217364e4e56bbb5b851183fb37b8bf0befbd5bcd29100e818e8c574e12fd825550f30af237e17ccade8c67a33\" target=\"_blank\" rel=\"noreferrer noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/click.communications.lacourt.org\/?qs%3D7e38c2a51e6f54d96c45f79217364e4e56bbb5b851183fb37b8bf0befbd5bcd29100e818e8c574e12fd825550f30af237e17ccade8c67a33&amp;source=gmail&amp;ust=1745605129788000&amp;usg=AOvVaw1XMb9A394-V0wsLNZQEVkt\">Pre-Arraignment Release Protocols\u00a0<\/a>(PARPs) and the formation of an eviction diversion roundtable to address the County\u2019s housing crisis. These results will guide the Court\u2019s ongoing efforts to enhance public trust and confidence, offering critical insights into how the public perceives the Court\u2019s performance in areas such as innovation, customer service, fairness, and case resolution.<\/p>\n<p>\u201cAs the third co-equal branch of government, the Court plays a vital role in ensuring a fair and neutral forum for resolving disputes and upholding the essential checks and balances essential to our democracy,\u201d Presiding Judge Tapia said. \u201cThis groundbreaking poll offers valuable insight into how our community views the Court, highlighting our progress and the work ahead to ensure equitable access to justice for all.\u201d<\/p>\n<p><u><b>Key Findings<\/b><\/u><\/p>\n<ul role=\"list\">\n<li>Among government institutions noted in the poll, the Court garnered the highest confidence among respondents, with 64% expressing some or a great deal of confidence in the Court.<\/li>\n<li>In similar fashion, 60% of respondents agreed that the Court is committed to protecting individual and civil rights.<\/li>\n<li>Nearly half of respondents \u2013 49% \u2013 noted that court services (both online and in-person) were easy to access.<\/li>\n<li>The majority of respondents who have had some first-hand experience with the Court were satisfied with the fairness of the Court\u2019s process.<\/li>\n<li>82% of respondents reported having some form of experience with the Court, with the most common experience \u2013 63% \u2013 involving being summoned for jury duty.<\/li>\n<li>Of those who had some form of experience with the Court, 69% reported that they were satisfied with the fairness of the Court\u2019s process in their experience, regardless of the outcome.<\/li>\n<li>A majority of respondents \u2013 57% \u2013 support the Court\u2019s 2023 program to eliminate cash bail for non-violent offenses, while 33% of respondents opposed it.<\/li>\n<li>71% of respondents noted that an eviction diversion program the Court is exploring would have a meaningful impact on reducing the homeless crisis.<\/li>\n<\/ul>\n<p><b><u>Areas of Action<\/u><\/b><\/p>\n<ul role=\"list\">\n<li>54% of respondents expressed a desire to see the Court invest in innovation to improve access and efficiency for court users.<\/li>\n<li>A broad majority of those surveyed \u2013 61% \u2013 support initiatives to reduce costs and provide better services to court users by more closely meeting people where they live.<\/li>\n<li>Though a majority of respondents \u2013 53% versus 40% \u2013 agreed that the Court treats court users with dignity and respect, those surveyed \u2013 47% versus 43% \u2013 also expressed a need for the Court to enhance its customer service.<\/li>\n<li>\u00a0While 40% of respondents noted that the Court is transparent and accountable to the public, 52% of respondents disagreed.<\/li>\n<li>53% of respondents did not agree that the Court provides equal justice to all, while 40% of respondents noted that the Court meets the mission of providing equal justice to all.<\/li>\n<li>Fewer Latino and Black residents were satisfied with the fairness of the Court\u2019s process in their own experiences, regardless of the outcome, compared to other groups. 58% of Latino respondents and 68% of Black respondents reported being satisfied, compared with 80% of Asian American and Pacific Islander respondents and 79% of white respondents.<\/li>\n<li>75% of respondents who are at least the age of 50 said they were satisfied with the fairness of their own experience with the Court, regardless of the outcome, compared to 62% of those between the ages of 18 and 49 years old who agreed.<\/li>\n<li>Only 57% of younger respondents \u2013 those 40 years old or younger \u2013 expressed confidence in the Court compared to 68% of older court users.<\/li>\n<\/ul>\n<p>To strengthen trust, engagement and confidence with the diverse communities it serves, including younger residents and Latino and Black residents of all ages, the Court is preparing to launch a new user-friendly website. This new platform will make it easier for court users to navigate online services and access information about court programs and resources. Alongside a recent expansion of its social media presence, the Court will roll out a series of explainer videos across social media platforms. These videos aim to demystify court processes and help the public understand what to expect, whether responding to a jury summons or paying a traffic ticket. Later this year, the Court will also introduce a new mobile unit dedicated to community engagement. This initiative will bring the Court directly into neighborhoods across Los Angeles County, fostering awareness of the Court\u2019s role in upholding the foundations of democracy and ensuring more accessible outreach.<\/p>\n<p>The insights gained from the Court\u2019s recent public perception survey will inform on-going efforts to enhance service delivery through innovation and data-informed decision making. As part of this commitment, the Court has elevated the use of data to guide its strategic planning, including through a partnership with Stanford Law School. This collaboration supports the design and implementation of evidence-based approaches to improving access to justice. Earlier this month,\u00a0<a href=\"https:\/\/click.communications.lacourt.org\/?qs=7e38c2a51e6f54d953bada5cce7cc3d547a35b7b73d4f7c91af90f12e84c0c5262dd9c233b2ea5c3cae0ab2e598129d5de37f39866d2fd50\" target=\"_blank\" rel=\"noreferrer noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/click.communications.lacourt.org\/?qs%3D7e38c2a51e6f54d953bada5cce7cc3d547a35b7b73d4f7c91af90f12e84c0c5262dd9c233b2ea5c3cae0ab2e598129d5de37f39866d2fd50&amp;source=gmail&amp;ust=1745605129788000&amp;usg=AOvVaw1IHJIRvZgFcVZ7pyiYmXQt\">the partnership produced a report\u00a0<\/a>outlining a clear and actionable roadmap for creating a more modern, innovative, and accessible court system.<\/p>\n<p>Demonstrating a commitment to transparency, the Court also launched the\u00a0<a title=\"\" href=\"https:\/\/click.communications.lacourt.org\/?qs=7e38c2a51e6f54d9683f0e205250f15eccedc874a7fc3c462891cad17162d7b818af66dfc461845d2ea39bc2f29d43e7f3038cd096af554a\" target=\"_blank\" rel=\"noreferrer noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/click.communications.lacourt.org\/?qs%3D7e38c2a51e6f54d9683f0e205250f15eccedc874a7fc3c462891cad17162d7b818af66dfc461845d2ea39bc2f29d43e7f3038cd096af554a&amp;source=gmail&amp;ust=1745605129788000&amp;usg=AOvVaw2jlgLxmbRAKvtBmMZwri-B\">Pre-Arraignment Release Protocol<\/a>\u00a0(PARP)\u00a0<a title=\"Dashboard\" href=\"https:\/\/click.communications.lacourt.org\/?qs=7e38c2a51e6f54d937c0c59eb3ba90a628cb9ff5a5f90b131b626bb2b52223e51f396b7a9f7ebe81032d8973074a0bf6f2bb547e7afef95f\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/click.communications.lacourt.org\/?qs%3D7e38c2a51e6f54d937c0c59eb3ba90a628cb9ff5a5f90b131b626bb2b52223e51f396b7a9f7ebe81032d8973074a0bf6f2bb547e7afef95f&amp;source=gmail&amp;ust=1745605129788000&amp;usg=AOvVaw1KgNTazhYDxD0B8R636OAK\">Dashboard\u00a0<\/a>last year, providing real-time data on bookings, risk profiles, and outcomes under the PARPs. This tool helps the public better understand how pre-arraignment decisions are made. Earlier this month, the Court released its\u00a0<a href=\"https:\/\/click.communications.lacourt.org\/?qs=7e38c2a51e6f54d9d66c16bb132815640ac66997e46b69192ac44afa80ab38b074d702b013ca318c49c8ac1db50f74335d21a76a7ed6ae76\" target=\"_blank\" rel=\"noreferrer noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/click.communications.lacourt.org\/?qs%3D7e38c2a51e6f54d9d66c16bb132815640ac66997e46b69192ac44afa80ab38b074d702b013ca318c49c8ac1db50f74335d21a76a7ed6ae76&amp;source=gmail&amp;ust=1745605129788000&amp;usg=AOvVaw2AALsmj_mGcWfrZtO45LCU\">PARP One-Year Report<\/a>, offering deeper insights into the program\u2019s impact and continued progress.<\/p>\n<p>\u201cWe recognize that data is a powerful tool in evaluating how well we serve the nearly 10 million residents of Los Angeles County,\u201d Executive Officer\/Clerk of Court David W. Slayton said. \u201cCourt leadership believes strongly that it must collect and use accurate and reliable data to ensure that decisions are based on evidence and facts, including accurately surveyed perceptions about the Court from the public. The Court also believes that it must be transparent in its use of data, sharing its methods and findings openly. The release of this poll\u2019s findings reaffirms the Court\u2019s commitment to actively earn the respect, trust and confidence of the constituents we serve.\u201d<\/p>\n<p>The polling results,\u00a0<a title=\"available here\" href=\"https:\/\/click.communications.lacourt.org\/?qs=7e38c2a51e6f54d9fa2bc66cd25131e0559235bee64d8421063097d9d9ca47fad16118fd42e37e59f31423ea7cf73e175918030c98115fdb\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/click.communications.lacourt.org\/?qs%3D7e38c2a51e6f54d9fa2bc66cd25131e0559235bee64d8421063097d9d9ca47fad16118fd42e37e59f31423ea7cf73e175918030c98115fdb&amp;source=gmail&amp;ust=1745605129788000&amp;usg=AOvVaw2jL9I9mI90qHuSqwp8wLns\">available here<\/a>, encompass the feedback of 1,000 Los Angeles County residents taken from Feb. 13 to Feb. 24, 2025, via landline telephone, cell phone and text-to-web with a margin of error of +\/- 3.1%.<\/p>\n<p>For more information on the Court\u2019s current programs and services, follow the Court on X (@<a href=\"https:\/\/click.communications.lacourt.org\/?qs=7e38c2a51e6f54d93facbf87b0e59d01e88b21f953e2e2b3049c06e10823bf4a3364bd72d4e4f95cd04accfe9d9ee81ccbe37b4ca0d1dd6c\" target=\"_blank\" rel=\"noreferrer noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/click.communications.lacourt.org\/?qs%3D7e38c2a51e6f54d93facbf87b0e59d01e88b21f953e2e2b3049c06e10823bf4a3364bd72d4e4f95cd04accfe9d9ee81ccbe37b4ca0d1dd6c&amp;source=gmail&amp;ust=1745605129788000&amp;usg=AOvVaw3mD0B3HVuUlfI2hxcBzmHf\">LASuperiorCourt<\/a>), Instagram (@<a href=\"https:\/\/click.communications.lacourt.org\/?qs=7e38c2a51e6f54d99698e29b9638a49ee8c2034c7ec33f19229b499b2546442303a1c9fcad01bad179eae67a1e9f70bf587f196ab769d40d\" target=\"_blank\" rel=\"noreferrer noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/click.communications.lacourt.org\/?qs%3D7e38c2a51e6f54d99698e29b9638a49ee8c2034c7ec33f19229b499b2546442303a1c9fcad01bad179eae67a1e9f70bf587f196ab769d40d&amp;source=gmail&amp;ust=1745605129788000&amp;usg=AOvVaw3Y5LbRYJ-TKdOSbkdHCiKO\">LASuperiorCourt<\/a>), Threads (@<a href=\"https:\/\/click.communications.lacourt.org\/?qs=7e38c2a51e6f54d90ca5b99fe88716a4e83fc18288d9545781088902df71beca4be498b362073c25a56569f586daa392be0a8bf7b0e588bd\" target=\"_blank\" rel=\"noreferrer noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/click.communications.lacourt.org\/?qs%3D7e38c2a51e6f54d90ca5b99fe88716a4e83fc18288d9545781088902df71beca4be498b362073c25a56569f586daa392be0a8bf7b0e588bd&amp;source=gmail&amp;ust=1745605129788000&amp;usg=AOvVaw1993p3jBwbZO0Wi5ehcyOY\">LASuperiorCourt<\/a>), or visit the Court\u2019s website,\u00a0<a href=\"https:\/\/click.communications.lacourt.org\/?qs=7e38c2a51e6f54d90bff6757365e4ddfa2acd9122625fadbe9832c0aaf09a00b2eded8490b11cc409db12aeda64c4222bb7c7ddfbd5bdee9\" target=\"_blank\" rel=\"noreferrer noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/click.communications.lacourt.org\/?qs%3D7e38c2a51e6f54d90bff6757365e4ddfa2acd9122625fadbe9832c0aaf09a00b2eded8490b11cc409db12aeda64c4222bb7c7ddfbd5bdee9&amp;source=gmail&amp;ust=1745605129788000&amp;usg=AOvVaw0Eb5hRZzeCAUdI1ZjgtHh_\">www.LACourt.org<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Survey Results Reveal Higher Trust in&#46;&#46;&#46;<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6],"tags":[],"class_list":["post-72251","post","type-post","status-publish","format-standard","hentry","category-ca-local"],"_links":{"self":[{"href":"https:\/\/lapost.us\/index.php?rest_route=\/wp\/v2\/posts\/72251","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lapost.us\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lapost.us\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lapost.us\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lapost.us\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=72251"}],"version-history":[{"count":1,"href":"https:\/\/lapost.us\/index.php?rest_route=\/wp\/v2\/posts\/72251\/revisions"}],"predecessor-version":[{"id":72253,"href":"https:\/\/lapost.us\/index.php?rest_route=\/wp\/v2\/posts\/72251\/revisions\/72253"}],"wp:attachment":[{"href":"https:\/\/lapost.us\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=72251"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lapost.us\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=72251"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lapost.us\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=72251"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}