{"id":73140,"date":"2025-05-27T16:50:32","date_gmt":"2025-05-27T23:50:32","guid":{"rendered":"https:\/\/lapost.us\/?p=73140"},"modified":"2025-05-27T16:53:13","modified_gmt":"2025-05-27T23:53:13","slug":"edds-virtual-assistant-chatbot-now-available-in-eight-languages","status":"publish","type":"post","link":"https:\/\/lapost.us\/?p=73140","title":{"rendered":"EDD\u2019s \u201cVirtual Assistant\u201d (Chatbot) Now Available in Eight Languages"},"content":{"rendered":"<p>By: Abraham Liu, Information Officer, EDD<\/p>\n<p>The Employment Development Department (EDD) has made it easier for Californians to get helpful information about EDD programs and services from the EDD website by expanding the language offerings of its Virtual Assistant, or Chatbot, into California\u2019s top spoken languages.<\/p>\n<p>&nbsp;<\/p>\n<p>In addition to English and Spanish, the Chatbot can also provide support in <strong>Armenian, Chinese (Simplified and Traditional), Korean, Tagalog, <\/strong>and<strong> Vietnamese<\/strong>.\u00a0 Together, these eight languages represent the top spoken languages of California\u2019s workforce.<\/p>\n<p>Getting in-language EDD support is as easy as following these three simple steps:<\/p>\n<ul>\n<li><strong>Step 1:<\/strong> Go to <a href=\"http:\/\/www.edd.ca.gov\">edd.ca.gov<\/a> and click the \u201cHelp\u201d button in the bottom-right corner, which will open up the Chatbot<\/li>\n<\/ul>\n<p><a href=\"https:\/\/lapost.us\/wp-content\/uploads\/2025\/05\/20250527-EDD-1.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-73144\" src=\"https:\/\/lapost.us\/wp-content\/uploads\/2025\/05\/20250527-EDD-1.png\" alt=\"\" width=\"524\" height=\"270\" srcset=\"https:\/\/lapost.us\/wp-content\/uploads\/2025\/05\/20250527-EDD-1.png 524w, https:\/\/lapost.us\/wp-content\/uploads\/2025\/05\/20250527-EDD-1-300x155.png 300w, https:\/\/lapost.us\/wp-content\/uploads\/2025\/05\/20250527-EDD-1-520x268.png 520w\" sizes=\"auto, (max-width: 524px) 100vw, 524px\" \/><\/a><\/p>\n<p><strong>\u00a0<\/strong><\/p>\n<ul>\n<li><strong>Step 2:<\/strong> Select your preferred language in the drop-down menu<\/li>\n<\/ul>\n<p><a href=\"https:\/\/lapost.us\/wp-content\/uploads\/2025\/05\/20250527-EDD-2.png\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-73143\" src=\"https:\/\/lapost.us\/wp-content\/uploads\/2025\/05\/20250527-EDD-2.png\" alt=\"\" width=\"517\" height=\"264\" srcset=\"https:\/\/lapost.us\/wp-content\/uploads\/2025\/05\/20250527-EDD-2.png 517w, https:\/\/lapost.us\/wp-content\/uploads\/2025\/05\/20250527-EDD-2-300x153.png 300w\" sizes=\"auto, (max-width: 517px) 100vw, 517px\" \/><\/a><\/p>\n<ul>\n<li><strong>Step 3<\/strong>: Type in your question and get the answers you need.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>The EDD chatbot is available 24\/7 and accessible by phone, tablet, or computer to help customers find the information they need at their convenience. It\u2019s fast and easy and provides answers to commonly asked questions about EDD benefit programs and services.<\/p>\n<p>&nbsp;<\/p>\n<p>Through the Chatbot, customers can learn about:<\/p>\n<ul>\n<li>Unemployment, disability, and Paid Family Leave benefits.<\/li>\n<li>Job services, including job fairs and workshops, training, career guidance, and how to locate their local America\u2019s Job Center of California.<\/li>\n<li>Business services, including payroll taxes, how to manage a tax account, hiring and training opportunities, and other employer support services.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p>Learn more by visiting <a href=\"http:\/\/www.edd.ca.gov\">www.edd.ca.gov<\/a> and try the Chatbot feature for in-language support.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>By: Abraham Liu, Information Officer, EDD&#46;&#46;&#46;<\/p>\n","protected":false},"author":1,"featured_media":73143,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[11,6],"tags":[],"class_list":["post-73140","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","category-ca-local"],"_links":{"self":[{"href":"https:\/\/lapost.us\/index.php?rest_route=\/wp\/v2\/posts\/73140","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lapost.us\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/lapost.us\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/lapost.us\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lapost.us\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=73140"}],"version-history":[{"count":3,"href":"https:\/\/lapost.us\/index.php?rest_route=\/wp\/v2\/posts\/73140\/revisions"}],"predecessor-version":[{"id":73145,"href":"https:\/\/lapost.us\/index.php?rest_route=\/wp\/v2\/posts\/73140\/revisions\/73145"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/lapost.us\/index.php?rest_route=\/wp\/v2\/media\/73143"}],"wp:attachment":[{"href":"https:\/\/lapost.us\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=73140"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/lapost.us\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=73140"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/lapost.us\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=73140"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}