Capital One faces investigation over massive breach

New York Attorney General Letitia James announced Tuesday that her office is opening an investigation into the Capital One data breach that resulted in the personal information of about 100 million American customers being illegally accessed.

“My office will begin an immediate investigation into Capital One’s breach, and will work to ensure that New Yorkers who were victims of this breach are provided relief,” James said in a statement. “We cannot allow hacks of this nature to become every day occurrences.”

Also on Tuesday, Capital One was hit with its first civil lawsuit in conjunction with the breach. According to The National Law Journal, one Connecticut resident filed suit against the company on behalf of all those impacted, claiming it failed to properly secure customer data.

The beginning of the investigation comes one day after the Department of Justice announced that former Seattle-based software engineer Paige Thompson had been arrested in connection with the theft of personal information from servers storing Capital One data.

Thompson posted on GitHub about her theft of the data earlier this month and another user who saw the post subsequently alerted Capital One of the issue, with Capital One then reaching out to the FBI, authorities said. Thompson was able to access the data due to a “misconfigured web application firewall,” according to the Justice Department. According to Capital One she accessed the data over two days in March.

The breach allowed Thompson to access information including consumers’ names, some Social Security numbers, addresses, phone numbers, email addresses, and other personal data. Capital One estimated that, in addition to American customers, Thompson was also able to access the data of around six million Canadians.

Specifically, Capital One noted that around 14,000 Social Security numbers of credit card customers were accessed, and about 80,000 linked bank account numbers of secured credit card customers were compromised. For Canadian customers, around one million Social Security numbers were compromised.