How to Maintain Strong Friendships as You Move Through Your Career
What the science of regret says about work–life balance and prioritizing close relationships.
For many on ambitious career paths, long hours—and maybe a relocation or two—are a given. And while those may be good choices, says Neal Roese, a professor of marketing at the Kellogg School, keep in mind that if your closest friendships are a casualty of your busy schedule, you will likely come to regret it.
Roese is a leading expert in the science of regret, how to avoid it, and how to use it to make choices that will bring you satisfaction in the long run.
“There’s a tendency to neglect one of the most important aspects of our well-being, which is our connection to others,” says Roese, author of the book If Only. “We’re finding that people frequently regret losing these personal connections.”
Nonromantic relationships are particularly susceptible to benign neglect. “We all understand that we need to invest in our relationship with our spouse or partner,” says Roese. “What might be not so obvious is that maintaining close friendships takes effort, too, and that the effort is worth it.”
Know Thyself—and the Limits of Facebook
We all desire security, purpose, romance, partnership, and fulfilling work. Yet when these drives collide—the drive to search for fulfilling work versus, say, a desire to stay connected to the people already around us—we do not always choose what would ultimately have made us happiest.
“People aren’t necessary good at predicting their own emotional reactions to the outcomes of the choices they make,” Roese says. “In retrospect, however, they can see what mattered most.”
And what does matter most? While plenty of professionals have career- and education-related regrets, Roese’s own research finds that some of our most intense regrets have to do with losing touch with friends.
Put In the Effort
One of the simplest ways to preserve a close friendship is to make a point of keeping it on your schedule.
“As people start getting caught up in work and family life, the first thing to go is the weekly or monthly beer you used to have with your friend,” Roese says.
This tends to be especially tricky for men. There is an interesting gender difference in the literature on how people keep friendships, Roese explains. Women are better at preserving one-on-one connections, known—to social psychologists, anyway—as dyads. “Dyadic connections are a specialty of women,” Roese says, “whereas men tend to be better at forming small groups, such as sports teams. Men need an extra nudge to preserve time for one-on-one friendships.”
“Regret hurts, and so our immediate reaction is often to ignore it. But you might also listen to the signal that’s inside that regret.”
Be Ambitious but Preserve What You Value
But preserving friendships does not necessarily mean limiting one’s ambition or refusing to chase opportunities that might disrupt one’s sense of community. In fact, the literature around regret suggests that risk-takers are rewarded with greater feelings of satisfaction.
“There’s plenty of research to show that when we have an opportunity and take it, we’re less likely to feel regretful, because we’re very good at reconciling ourselves to what unfolds. When we don’t take opportunities, however, we’re haunted by what might have been.”
In one study by Kellogg professor Victoria Medvec, for instance, 83% of respondants named something they had not done as their single most regrettable action over their entire lives.
So it certainly pays to take the opportunities that come along, even if they put you on a slightly itinerant path. The key is finding ways to make personal connections wherever you are, and preserving the ones you value most.
Roese recommends looking beyond workmates and colleagues. “If there’s a way to move to a new city and make friends outside your area of work, that can be more nourishing, in part because if something is going bad at work, you have someone who’s a more sympathetic ear for you. You can share intimate details without giving yourself away.”
“This is where social media really can help—it’s easier than ever to connect to people who share your interests and hobbies,” says Roese.
Reach Out for Needed Perspective
Roese also has advice for how we should rely on the close friendships we have managed to maintain. In addition to connection, he says, close friendships offer much needed perspective. As we reflect on our lives and our accomplishments, our friends can often see more clearly than we can the ways in which we have already succeeded.
“We don’t always do this well,” Roese says. “Too often, we immediately imagine the ideal—what’s the best possible outcome. But we stop there. We don’t take the time to pat ourselves on the back and feel a little bit better about all the great things we did.”
A classic example of this comes from another study by Victorica Medvec. In a paper published after the 1992 Olympic games, she and her coauthors evaluated photos of athletes on the victory podium and found that bronze-medal winners expressed more positive emotions than silver medalists.
“The bronze medalist compares downward and sees how easily they could have missed getting a medal at all, which made them better appreciate what they had actually achieved,” Roese says. “The silver medalist looks upward to missing out on the gold, and so feels a bit worse because of missing out on an ideal outcome.”
When reflecting on our past, and making decisions about the future, using close friends as clear-eyed sounding boards can prevent us from making choices we will later regret.
It’s Never Too Late
And for those who do drift away from their friends—it’s never too late to be in touch. One of Roese’s central insights is that regret is not simply a way to torture oneself on a sleepless night; it can also be an opportunity to change certain behaviors in a reasonable and targeted way.
“Regret hurts,” he says, “and so our immediate reaction is often to ignore it. But you might also listen to the signal that’s inside that regret, and the signal might represent a lesson, or a useful kernel of truth if you crack open the shell. There’s always time to change your behavior.”
对于许多职涯志向远大的人来说,长时间工作和工作地点的变是必然现象。虽然这些可能都是良好的选择,但Kellogg学院营销学教授Neal Roese提醒,如果你在忙碌的工作日程中牺牲你最亲密的友谊,你日后很可能感到后悔。
Roese是后悔学、如何避免后悔,以及如何利用后悔做出带给自己长期满足的选择的权威专家。
“人们倾向于忽略带给自己幸福感的最重要因素之一,也就是我们与他人的联系,”《If Only》(但愿)一书作者Roese说。“我们发现,人们经常对失去这些联系感到悔恨。”
非爱情类的关系特别容易受到善意的忽略。“我们都知道自己需要投资时间经营与配偶或伴侣的关系,”Roese说道。“可能并不那么显而易见的是,维系亲密的友谊同样也需要努力,而且这种努力是值得去做的。”
那么,即使是最忙碌的人,能做什么来保持和朋友的亲近关系,让自己的人生尽可能不后悔呢?Roese提出了一些经过研究证实的策略。
认识自己,了解Facebook的局限
我们都渴望安全感、目标、爱情、伙伴关系以及带来成就感的工作。然而当这些驱动因素发生冲突,例如追求有成就感的工作与和周围的人保持联系的渴望发生抵触时,我们未必总能做出最终让我们最幸福的选择。
“对自己的选择所产生的结果,人们不见得善于预测自己的情绪反应”,Roese说。“然而事后回顾,人们就能明白当时最重要的是什么。”
那么,最重要的到底是什么?虽然许多专业人士都有着与职业生涯或求学生涯相关的后悔,但Roese自己的研究发现,我们最强烈的后悔有些与和朋友失去联系有关。
对Roese来说,这意味着人们应更努力维护对自己最有意义的关系,而不仅限于在脸书上给某人的度假照片点赞。“我们看到的是一种对于亲密联系的渴望,”他说。“在社交媒体充斥的年代,我们可以称呼许多人为朋友,然而当人们失去后才怀念不已的,是一位亲密到可以分享生活上私密细节的朋友。这经常见于人们在二、三十岁时建立,而在四、五十岁时消逝的重要友谊。二十多岁的人或许不会了解,生活中有许多外力会随着他们年纪增长,使他们与朋友的关系越来越远。
付出努力
保持亲密友谊最简单的方式之一,是将这件事列入你的日程表。
“当人们工作和家庭生活开始变得忙碌时,最先放弃的就是过去每周或每月与朋友的聚会,”Roese说。
这对男性来说尤其如此。Roese解释道,关于人们如何维持友谊,文献中有性别差异的有趣记载。女性较擅长维持一对一的联系,即社会心理学家所称的“二人组”。Roese说:“二人组联系是女性的专长,男性则较擅长组成小团体,像是运动队。男性需要付出额外的努力,才会保留时间经营一对一的友谊。”
志向可以远大,但要维护你重视的东西
维护友谊不一定意味着限制自己的远大志向或拒绝追求可能打破团体感的机会。事实上,探讨后悔的文献表明,冒险者会得到更大的满足感。
“大量的研究显示,当我们遇到一个机会并抓住它时,我们不太可能感到后悔,因为我们非常善于调整自己来配合出现的事物。但是,当我们没有抓住机会时,我们就会一直受到抓住机会将是怎样的光景的念头所折磨。
例如,在Kellogg教授Victoria Medvec进行的一项研究中,有83%的受访者指出自己人生中最后悔没有去做的一件事。
由此可见,机会来临时确实应该把握,即使它们让你走向一条更不平坦的道路。关键是不管你在哪里,都要找到建立人际关系的方法,并维护你最重视的友情。
Roese建议将结交对象扩展到工作伙伴和同事以外。“如果有办法能迁居到一个新城市并在你工作地区以外的地方交朋友,可能会更有益,部分原因是工作不顺利时,你会有一个更善解人意的朋友听你诉苦。你可以毫无顾忌地分享私密细节。”
“这是社交媒体确实可以帮忙的地方,它让人们比以往更容易找到有着同样兴趣与爱好的人,”Roese如是说。
获得需要的观点
对于我们应该如何依赖我们努力维系的亲密友谊,Roese也提出建议。除了保持联系外,亲密的友谊还能提供非常有需要的观点。当我们反思自己的人生和成就时,朋友往往可以摆脱我们既定的思维模式,以比我们更清晰的眼光来看事物。
“我们不一定总能做得这么好,”Roese说。“有太多时候,我们立即想象最理想的状况,也就是可能的最佳结果是什么。但我们就停在那里。我们不会花时间拍拍自己的背,对自己所有的成就感到自豪。”
能显现这种现象的一个经典实例,来自于Victorica Medvec所做的另一项研究。在一篇1992年奥运会之后发表的论文中,她和共同作者分析了颁奖台上的获胜选手照片,发现铜牌得主比银牌选手展现出更正面的情绪。
“铜牌得主向下比较,知道自己有可能完全拿不到奖牌,因此让他们更感激自己实际上的成绩表现,”Roese说。“银牌得主向上看,看到自己错失金牌,于是感觉更糟,因为自己没能达到理想的结果。”
当我们反思过去,并对未来做出决定时,用亲密的朋友做为一面明镜可以避免自己做出将来会后悔的选择。
永远不会太迟
对于那些与朋友失联的人来说,重新恢复联系永远不嫌晚。Roese有一个中心观点,就是后悔不仅仅是失眠的夜里自我折磨的一种方式;它也能成为一个以合理、有目标的方式改变某些行为的良机。
他说:“后悔让人心痛,因此我们第一反应往往是忽视它。但你或许应该听听后悔所传达的信息,该信息或许代表着宝贵的一课,或是当你拨开表面后,会发现一个受用不尽的真相。要改变你的行为,永远都不会太迟。”