T-Mobile settles

Wireless carrier T-Mobile has agreed to pay nearly $20 million in a settlement with the Federal Communications Commission (FCC) after an outage resulted in thousands of failed 911 calls, The Associated Press reported.

The agency announced Tuesday that T-Mobile will also commit to improving communications of outages to emergency call centers as part of its settlement.

The FCC said it was a “complete failure” that thousands of 911 calls didn’t go through due to the outage, adding there were calls that did go through but without key information such as callback numbers and location data, according to the AP.

A 12-hour nationwide outage from T-Mobile caused more than 23,000 failed 911 calls in June 2020.