Shappley Joins USC Arcadia Hospital as New Chief Operating Officer

Arcadia, Ca (June 21, 2023) – Robert “Robbie” Shappley has been selected as the new Chief Operating Officer at USC Arcadia Hospital. With more than 12 years of health care leadership experience, Shappley brings tremendous knowledge and skill to the position. Shappley assumed this new role on June 12.

Shappley succeeds Steve Sisto, senior vice president and COO, who is retiring after a long and distinguished career. Shappley will lead and manage the operations of USC Arcadia Hospital. He will assess, plan, implement, and evaluate all aspects of hospital operations to ensure their financial viability, quality of service, efficiency, and operational effectiveness. Importantly, Shappley will utilize his health care business expertise to improve workflows, cost-per-unit of service, and productivity. As a mentor and coach for our caregivers, Shappley will strive to promote effective communication and working relationships within all hospital departments. Besides establishing methods for monitoring employee, patient, and physician satisfaction, he will also lead change initiatives through the implementation of creative programs that support the organization’s overall strategic goals.

Prior to joining the Keck Medicine of USC health system, Shappley served as chief operating officer for Fountain Valley Regional Hospital in Orange County. Shappley has served in hospital leadership roles in California, Arizona, and Tennessee. Shappley holds a Bachelor of Arts degree from Pepperdine University, a Juris Doctor from the University of Memphis School of Law, and a Master of Business Administration from Wake Forest University.