Zoom reached an agreement to acquire the cloud contact center Five9
Zoom reached an agreement Sunday night to acquire the cloud contact center Five9 for $14.7 billion.
The all-stock transaction is subject to approval by stockholders and is expected to close early next year.
The deal will expand the offerings that Zoom, which saw its video communications platform explode in popularity during the coronavirus pandemic, can offer its customers.
“Enterprises communicate with their customers primarily through the contact center, and we believe this acquisition creates a leading customer engagement platform that will help redefine how companies of all sizes connect with their customers,” Zoom founder and CEO Eric Yuan said in a statement.